Daily driver with escalating engine noise
Customer needed clarity on urgency. Diagnosis route confirmed issue severity and helped compare repair options quickly.
Case studies
Real-world scenarios that show how customers choose between Used, Reconditioned, Supply & Fit, or valuation routes.
High-mileage vehicle with uncertain value
Customer compared repair route against valuation. The decision path became clearer after seeing both options side by side.
Driver needing convenience over complexity
Supply & Fit route provided the most practical next action based on budget, time, and expected usage.
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